Ufone

Ufone 4G is a telecommunications company in Pakistan with network coverage in over 9,000 locations and major highways. It became a part of the e& group in 2006 after PTCL's privatization. Ufone 4G offers international roaming services to over 288 operators in 160 countries. The company is a leader in VAS (Value Added Services) and has introduced innovative services in the Pakistani cellular industry. Ufone 4G is known for being focused and intensive in its approach to providing services.

Ufone
Technologies

Technologies

Project Name

Ufone

Industry

Telecom industry

Challenge

The user faced difficulties in finding details about Ufone packages, filing complaints, and ordering services via the service center. The user was unaware of all the products Ufone offers.

Ufone

Solution

  • Now, the user can see the details of all Ufone packages in a single place.
  • User can order their sim online using the website
  • User can see all the products like prepaid, postpaid, regional offers, internet packages.
  • Users can now recharge their accounts from the website, locate stores, and use direct WhatsApp service to communicate with the customer service center.
  • Thanks to the website, users are now aware that Ufone also offers business services.
  • Ufone provides fully customized postpaid tariffs based on the client’s requirements, including personalized data bundles and mobile advertisements through their website.
  • Through their website they are offering solutions according to your business needs

Outcome

With their own website, Ufone’s user base has increased significantly. Users now have easier access to services and can find details about various packages and offers in one convenient location.